- Private transportation tailored to your schedule
- Free waiting time up to 20 minutes
- Meet and greet service
- Comfortable, air-conditioned vehicle for a pleasant journey

Vehicle Capacity & Luggage Policy

Please refer to the passenger and luggage limits below.

Each vehicle type indicates the maximum capacity without luggage and with luggage.

5-Seater:

• Up to 4 passengers (no luggage)
• 3 passengers + 3 pieces of luggage

7-Seater:

• Up to 6 passengers (no luggage)
• 4 passengers + 4 pieces of luggage

10-Seater:

• Up to 10 passengers (no luggage)
• 8 passengers + 8 pieces of luggage

VIP Luxury Van:

• Up to 9 passengers (no luggage)
• 8 passengers + 8 pieces of luggage

Standard luggage size : 20–24 inches (approximately cabin-size suitcase). Luggage larger than 24 inches will be counted as two pieces.

• Air-conditioned vehicle
• Private transportation
• Fuel surcharge

• Gratuities
• If you bring more luggage than stated, the vehicle may not have enough space.

• Not wheelchair accessible
• Not stroller accessible
• Not suitable for pets
• Infant seats unavailable
• Standard luggage size is 20–24 inches (approximately carry-on size). Any luggage over 24 inches will be counted as two pieces.

Airport Pick-up Instructions

Suvarnabhumi Airport (BKK)

• Meeting Point: At the AOT counter between Gate 3 and Gate 4.
• Please look for a sign displaying your name along with the VACIO logo and present your voucher to the on-site staff. The staff will then contact the driver to pick you up.
• If you do not see the driver upon arrival, kindly wait at the designated meeting point for approximately 15–20 minutes.

 

Don Mueang International Airport (DMK)

• International Flights: After clearing immigration and customs, please proceed to Gate 5 on the same floor. Look for your name on a sign and present your voucher to the staff for verification.

 

• Domestic Flights: After collecting your luggage, please proceed to Gate 11 on the same floor. Look for your name on a sign and present your voucher to the staff for verification.