Vehicle Capacity & Luggage Policy
- Please refer to the passenger and luggage limits below.
- Each vehicle type indicates the maximum capacity without luggage and with luggage.
5-Seater
- Up to 4 passengers (no luggage)
- 3 passengers + 3 pieces of luggage
7-Seater
- Up to 6 passengers (no luggage)
- 4 passengers + 4 pieces of luggage
10-Seater
- Up to 10 passengers (no luggage)
- 8 passengers + 8 pieces of luggage
VIP 9-Seater Luxury Van
- Up to 9 passengers (no luggage)
- 8 passengers + 8 pieces of luggage
Standard luggage size: 20–24 inches (approximately cabin-size suitcase). Luggage larger than 24 inches will be counted as two pieces.
Friendly Reminder
- When booking an airport transfer, please select your actual flight arrival date.
- For example:
Arrival on May 1 at 11:45 PM → Select May 1
Arrival on May 2 at 01:20 AM → Select May 2
Important Notes
- Drivers can communicate in basic English only.
- The total number of passengers and standard luggage must not exceed the vehicle capacity. If the luggage exceeds the limit and cannot be accommodated, the driver reserves the right to refuse service without refund.
- For same-day bookings, please place your order at least 4 hours before pick-up time and contact VACIO by phone after booking so we can arrange your transfer promptly.
- Due to frequent traffic congestion in Thailand, along with possible road closures, accidents, weather conditions, or unforeseen events, passengers catching flights or attending scheduled activities are strongly advised to allow extra travel time.
- Thai transport providers cannot be held responsible for delays caused by traffic or force majeure circumstances. In case of unexpected situations, we will do our best to assist with adjustments and recommendations.
